Website Privacy Policy

Protecting the privacy of users is a priority for RUTA SPÓŁKA JAWNA. For this reason, users of the website www.ruta-transport.pl are guaranteed high standards of privacy protection. RUTA SPÓŁKA JAWNA as Data Controller cares about the security of the data provided by the Users.
The Controller also aims to duly inform Users of their rights and obligations in relation to the processing of personal data, particularly in view of the content of the data protection provisions set out in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27.04.2016 on the protection of natural persons in relation to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter "GDPR"). Therefore, in order to protect the privacy of Service Users, in this document the Administrator informs about the legal basis for the processing of personal data provided by Users in connection with their use of the Service www.ruta-transport.pl (hereinafter the "Website"), the ways in which personal data is collected, processed and protected, as well as the rights of Users.
The User is any natural person to whom the data relates, using the website www.ruta-transport.pl or electronic services available through the Website.
The Controller of the personal data provided by the User on the Website www.ruta-transport.pl is RUTA SPÓŁKA JAWNA, gen. Kazimierza Sosnkowskiego 81, 05-300 Mińsk Mazowiecki, NIP 8222116227, (hereinafter referred to as "Controller").

1.    USER CONSENT

Use of the Service www.ruta-transport.pl by the User means that the User accepts that the Controller collects and uses personal data in accordance with this Privacy Policy.
The Service User's personal data is processed by the Controller based on the User's consent and, in certain cases described herein, as part of the Administrator's legitimate interest. The User has the right to withdraw his/her previously given consent at any time. The withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent before its withdrawal.
In the event that there is a change to this Privacy Policy and the User continues to use the Service, the User shall be deemed to have agreed to the current terms of the Privacy Policy.

2.    PERSONAL DATA PROCESSED BY THE CONTROLLER

1.    Method of collecting personal data
The Controller obtains personal data directly from the User through the Website, by means of the functionalities and communication tools available on the Website and sending messages to the Controller through them.
The provision of personal data by the User is voluntary.
2.    Types of personal data processed
The Controller collects the following personal data concerning the User through the Service:

• Name;
• E-Mail Address;
• Telephone number;
• Message content;
• Message subject.

3.    PURPOSES OF PERSONAL DATA PROCESSING
The way in which the Controller processes data relating to the User depends on the User's use of the Website and the functionalities available therein. The Controller processes the User's personal data for the following purposes:
1.    Communication with the User
The Controller uses the User's personal data to communicate with the User in a personalised manner. The information communicated to the User concerns the products or services offered, personal data security, network updates, reminders, but also suggested offers from the Controller or its partners. Communication with the User also concerns the User service. Personal data is used to assist the User, resolve technical problems and respond to User complaints or claims.
2.    Provide the User with commercial offers by electronic means.
The purpose of the use of the User's personal data provided by him/her through the functionalities and communication tools available on the Website is for marketing communication carried out by the Controller in the course of its business, in particular the presentation of commercial offers to the User electronically.
3.    Make commercial offers to the User by telephone.
The purpose of the use of the User's personal data provided by him/her through the functionalities and communication tools available on the Website is for marketing communication carried out by the Controller in the course of its business, in particular by presenting commercial offers to the User in a telephone contact.
4.    Sending information to the User electronically as part of subscribing to the Controller's newsletter.
The purpose of the Controller's use of the User's personal data provided as part of the Controller's newsletter sign-up form provided on the Website is to inform the User electronically (by e-mail) about new products, services, promotions or events of the Controller or its partners.
5.    Enable the User to send comments or feedback.
The Controller uses the User's personal data in order to allow the User to comment/give opinion on the Controller's or its affiliates' activities, services or products.
The Controller may also process the User's personal data obtained through the Website for the following purposes:
6.    in order to conclude and perform a potential contract between the User and the Controller and to serve the User as a client of the Controller in accordance with Article 6(1)(b) of the GDPR;
7.    in order to carry out financial settlements with the User who is a client of the Controller for the purpose of performing a potential contract concluded between the parties, as well as a possible claim from the User who is a client within the framework of the Controller's legitimate interest pursuant to Article 6(1)(f) of the GDPR and to fulfil the Controller's legal obligations towards tax authorities on the basis of separate regulations pursuant to Article 6(1)(c) of the GDPR;
8.    for the purpose of carrying out the Controller's marketing activities within the framework of the Controller's legitimate interest within the meaning of Article 6(1)(f) of the GDPR, and in accordance with the declarations of intent regarding marketing communications made to the Controller. Consents granted for marketing communications (e.g. to send commercial information by e-mail or to be contacted by telephone for direct marketing purposes) may be withdrawn at any time, without affecting the lawfulness of the processing carried out on the basis of consent before its withdrawal;
9.    in order to comply with the Controller's legal obligations towards the User set out in the GDPR, within the meaning of Article 6(1)(c) of the GDPR.

4.    SHARING OF PERSONAL DATA
The User's personal data is not passed on by the Controller to third parties.

5.    USER RIGHTS

1.    User rights
The User, at each stage of the processing of his/her data, is provided with a series of rights that allow him/her to access his/her data, verify the correctness of the data processing, correct the data, as well as the right to object to the data processing, can request the deletion of the data, limit the processing or data sharing.
Should the User wish to exercise his/her rights as a data subject, he/she may contact the Controller using the following contact details: RUTA SPÓŁKA JAWNA, gen. Kazimierza Sosnkowskiego 81, 05-300 Mińsk Mazowiecki, biuro@ruta-transport.pl.

2.    Right to lodge a complaint with the supervisory authority
The User whose personal data is processed by the Administrator has the right to lodge a complaint with the supervisory authority competent in matters of personal data protection (the President of the Office for Personal Data Protection).

6.    COOKIES

1.    The Controller informs that during the use of the Website, code fragments called "cookies" are saved in the User's terminal equipment, which are text files corresponding to HTTP requests directed to the Controller's server. Cookies are installed by each browser from which the User visits the Website. Cookies are used on the Website to:
1.    maintain the technical correctness and continuity of the session between the Service server and the User's terminal equipment;
2.    optimise the User's use of the Website's pages and adjust the way they are displayed on the User's terminal equipment;
3.    ensure the safe use of the Website;
4.    collect statistics on visits to the Website's pages to help improve their structure and content;
5.    display on the User's terminal equipment content tailored to the User's preferences.
Detailed information regarding the cookies used by the Controller and their management is available in the Cookies Policy.

7.    OTHER SIGNIFICANT INFORMATION

1.    Protection of personal data security
The Controller implements appropriate measures to ensure the security of the User's personal data. The secure use of the Website is ensured by the systems and procedures in place to protect against access and disclosure of data to unauthorised persons. In addition, the systems and processes used by the Controller are regularly monitored in order to detect possible risks. Personal data acquired by the Controller is stored in computer systems to which access is strictly limited.
2.    Storing Personal Information
The duration of storage of Users' personal data depends on the purposes of processing by the Data Controller.
The Controller shall retain personal data for such period as is necessary to achieve the specified purposes, i.e.:
1.    for the duration of the Controller's business.
In any of the above cases, after the expiry of the necessary processing period, the data may only be processed for the purpose of asserting claims against the background of the relationship between the parties until such time as these claims are finally resolved by legal means.
3.    Changes to the Privacy Policy
In order to update the information contained in this Privacy Policy and to make it compliant with applicable laws, this Privacy Policy may be amended. If the content of the Privacy Policy changes, the update date indicated at the end of the text will be changed. In order to obtain information on how to protect personal data, the Controller recommends that Users regularly read the provisions of the Privacy Policy.
4.    Contact information
For any information regarding this Privacy Policy, the User may contact the Data Controller: RUTA SPÓŁKA JAWNA, gen. Kazimierza Sosnkowskiego 81, 05-300 Mińsk Mazowiecki, using the following contact details: biuro@ruta-transport.pl.
In addition, contact is also possible by post at: gen. Kazimierza Sosnkowskiego 81, 05-300 Mińsk Mazowiecki.

This document was last updated on 31.01.2025.

Cookies

We use cookies in order to improve the efficiency and to offer the User more and better functionalities of the website www.ruta-transport.pl (hereinafter referred to as the Website) and more customised content. In order to ensure transparency of operations, this Cookies Policy is adopted, which sets out the detailed rules for the use of cookies by the Website.
Data via cookies is collected by RUTA SPÓŁKA JAWNA, address gen. Kazimierza Sosnkowskiego lok. 81, 05-300 Mińsk Mazowiecki, NIP: 8222116227, REGON: 712558580. If it is determined that the data contained in the cookies is personal data RUTA SPÓŁKA JAWNA shall be deemed to be the Data Controller, and the User shall be entitled to all the rights contained in the Privacy Policy.
The User is any data subject who uses our Website and other related websites, communications and services (hereinafter referred to as the User).

1.    COOKIES
Cookies are pieces of code which are text files that respond to HTTP requests made to our server. Cookies are installed by each browser from which the User visits the Website. Thanks to the information contained in cookies, we know how Users use our Website.
We use cookies to ensure that your visit to the Website is optimised and that you can access information more quickly and easily, as well as to offer you ever-improving Website functionality and content that is more tailored to you.
The information stored or accessed does not cause any configuration changes to the User's device or the software installed on it.
The information contained in cookies is only considered personal data in conjunction with another personal data available about the User. We, by means of cookies, try to collect only anonymous data about you, serving the purpose of making the portal more convenient to use and minimising the nuisance of advertisements.

2.    TYPES AND PURPOSES OF COOKIES
We use cookies and other similar technologies in order to recognise you when you visit our Website, to remember your preferences and to display relevant, tailored content to you. Cookies make your interactions with us faster and more effective. In addition, cookies enable us to present you with tailored content without the need for surveys.
The Website uses two types of cookies:
1.    Session cookies - these are temporary files that remain on the User's device until the User leaves the Website or closes the web browser. In this case, the information stored in session cookies is automatically deleted.
2.    Permanent cookies - these are files that remain on the User's device for the period specified in the parameters of the cookies or until they are manually deleted.
Other available technologies are also used in the area of the Website, allowing information to be stored in the browser in the relevant data stores (Session Storage, Local Storage), and also placed in the code fragments of analytical tools provided by other providers, which allow cookies to be stored in the domains of these services.
The following describes the different categories of cookies that are used on our Website:
Technical cookies - are necessary for the Website to function correctly. They relate to the functionality of our websites and allow us to improve the services we offer through our websites, for example by allowing information to be transferred between pages of our website to avoid the need to re-enter information, or by recognising your preferences when you return to a page of our Website.

We use them for:

• ensuring safety;
• maintaining a session when the User visits and logs in to their customer account;
• ensuring that the website is displayed appropriately - depending on which device the User is using;
• adapting our services to your choices;
• remembering whether the User consents to the display of certain content.

Analytical cookies - allow us to recognise and count the number of Users visiting our Website, to see how visitors navigate the Website when they use it, and to record which content they view and are interested in. This helps us to determine how often pages and adverts are visited and which areas of our Service are most popular. This enables us to improve the services we offer, ensuring that our Users find the information they are looking for. They are also necessary in order to settle accounts with our Trusted Partners, to measure the effectiveness of our marketing activities without identifying personal data.

We use them for:

• researching website traffic statistics and checking the source of traffic (redirection directions);
• detection of various types of abuse;
• e.g. artificial internet traffic (bots), ddos attacks;
• reducing unwanted marketing activities;
• measuring the effectiveness of marketing activities carried out on behalf of the Website, e.g. in Google's advertising network, affiliate programmes, external websites;
• billing Trusted Partners for advertising services based on user activity, e.g. clicks. 

Marketing cookies - these are used when the User has given their consent and only when the functionalities and forms of advertising used by our Website require this.
We use them for displaying advertisements that are relevant and interesting to a particular User. They concern the profiling of advertisements displayed both on external websites and on our Website, according to Users' preferences in terms of the choice of goods, based on data held by the Website, including users' behaviour on the Website. 

By accessing the Website, the User may choose not to consent to the use of analytics and marketing cookies. We will then not be able to keep detailed statistics and adjust our advertising based on the information collected on our Service. However, general advertising will continue to be displayed both on the Website and on other websites.
We use technologies provided by Google and Meta (Facebook) to broadcast advertisements on the Internet, as well as for other tools such as Google reCAPTCHA (spam protection tool), so please note whether you consent to the use of these tools, including the profiling of advertisements on the Internet and Facebook. You can check and manage your privacy and security settings in your Google account using the link g.co/privacytools. For more information on Google's privacy policy, the technologies used by Google and Google's terms of service, please visit https://policies.google.com/privacy?hl=pl#infochoices. For information on Meta's (Facebook) privacy policy and to manage your privacy settings, please visit https://pl-pl.facebook.com/privacy/explanation/.
You can find more detailed information about the cookies we use, the length of time they are stored and the current list of external companies whose services we use or whose technologies we place on our Service in the Cookies Table.

3.    DEACTIVATION OF COOKIES

Web browsers allow the storage of cookies by default. If you do not wish to receive cookies, you can change the settings of your browser on the computer or other device you use to access our Website. Your continued use of our Website without changing your settings means that you agree to receive technical cookies on our Website, which, as we have indicated, are necessary for the Website to operate correctly.
Most web browsers have a function that allows the User to view and delete cookies, including cookies on our Website. However, it should be stressed that the inability of our Website to save or read cookies may prevent the full and correct use of our Website.
If you use different devices to access and browse our Website (e.g., computer, smartphone, tablet), you should ensure that each browser on each device is adjusted to your cookie preferences.
How to disable cookies depends on the browser the User is using. The following indicates how the User can disable cookies in Google Chrome, Firefox, Safari, Opera and Internet Explorer.
1.    Disabling cookies in Google Chrome

• Select the three vertical dots in the top right corner next to the address bar of the Google Chrome browser.
• In the section Privacy Security click Content.
• In the section Cookies and site  data you can change the following cookie settings:
  - Block all cookies
  - Block third-party cookies
  Read more about Google Chrome browser settings:
  https://support.google.com/chrome/#topic=7438008

2.    Disabling cookies in Firefox

• In the top right-hand corner of the Firefox browser window, click Open menu (three horizontal dashes) and select Settings.
• Then from the section Privacy & Security section, select the Cookies and site data tab.
• Select the appropriate security level or configure your own by choosing which elements and scripts to block - cookies:
  - All from external sites
  - All

Read more about Firefox browser settings:
https://support.mozilla.org/pl/kb/W%C5%82%C4%85czanie%20i%20wy%C5%82%C4%85czanie%20obs%C5%82ugi%20ciasteczek

3.    Disabling cookies in the Safari browser
Select the menu command Safari > Preferences, click on Privacy, and then do any of the following:

• Block all cookies
• Prevent off-site tracking
  Find out more about Safari browser settings:
  https://support.apple.com/kb/PH19214?viewlocale=pl_PL&locale=pl_PL

4.    Deactivating cookies in the Opera browser

• In the top right corner by the Opera browser address bar, select three horizontal lines.
• Click go to full browser settings.
• In the section Privacy Security click Cookies and other site data.
• You can change the following cookie settings:
  - Block all cookies
  - Block third-party cookies

Find out more about Opera browser settings:
http://help.opera.com/Windows/12.10/pl/cookies.html

5.    Disabling cookies in the Edge browser

• Select the three horizontal dots in the top right corner by the Edge browser address bar.
• Click Settings.
• In the section Cookies and site permissions click Manage and delete cookies and site data.
• You can change the following cookie settings:
  - Block
  - Block third-party cookies
  Read more about Edge browser settings:
  https://support.microsoft.com/pl-pl/microsoft-edge

4.    CONTACT INFORMATION

If the User has any doubts concerning the issues of this Cookies Policy or to obtain information on this Cookies Policy, he/she may contact the Controller by e-mail at biuro@ruta-transport.pl and by mail to the Controller's address.

Privacy notice

The Controller of the User's personal data made available through the Website, i.e. the entity deciding on the purposes and means of its processing, is RUTA SPÓŁKA JAWNA, gen. Kazimierza Sosnkowskiego 81, 05-300 Mińsk Mazowiecki, NIP 8222116227, (hereinafter referred to as "Controller").

The personal data provided by the User is processed by the Controller on the basis of the consent given by the User, within the meaning of Article 6(1)(a)of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons in relation to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC - hereinafter referred to as GDPR.
The provision of personal data via the Service is voluntary. You have the right to withdraw your consent at any time by contacting the Controller  at biuro@ruta-transport.pl, without affecting the lawfulness of the processing carried out on the basis of consent before its withdrawal.
You have the right to access, rectify, erase or restrict processing of your personal data at any time and the right to object to processing, as well as the right to data portability.
The Controller processes the Service User's personal data for the following purposes:
1.    To communicate with the User, in particular to handle complaints about the Controller's products or services;
2.    To provide the User with commercial offers by electronic means.
3.    To make commercial offers to the User by telephone.
4.    To send information to the User electronically as part of subscribing to the Controller's newsletter.
5.    To enable the User to send comments or opinions on the Controller's products or services.

The Controller may also process the User's personal data obtained through the Website for the following purposes:
1.    in order to conclude and perform a potential contract between the User and the Controller and to serve the User as a client of the Controller in accordance with Article 6(1)(b) of the GDPR;
2.    in order to carry out financial settlements with the User who is a client of the Controller for the purpose of performing a potential contract concluded between the parties, as well as a possible claim from the User who is a client within the framework of the Controller's legitimate interest pursuant to Article 6(1)(f) of the GDPR and to fulfil the Controller's legal obligations towards tax authorities on the basis of separate regulations pursuant to Article 6(1)(c) of the GDPR;
3.    for the purpose of carrying out the Controller's marketing activities within the framework of the Controller's legitimate interest within the meaning of Article 6(1)(f) of the GDPR, and in accordance with the declarations of intent regarding marketing communications made to the Controller. Consents granted for marketing communications (e.g. to send commercial information by e-mail or to be contacted by telephone for direct marketing purposes) may be withdrawn at any time, without affecting the lawfulness of the processing carried out on the basis of consent before its withdrawal;
4.    in order to comply with the Controller's legal obligations towards the User set out in the GDPR, within the meaning of Article 6(1)(c) of the GDPR.

For more information regarding the above purposes for processing your personal data, please see the Privacy Policy published on the Website.
The User's personal data is not passed on by the Controller to third parties.
The Controller shall retain personal data for such period as is necessary to achieve the specified purposes, i.e.: 

for the duration of the Controller's business.
If you have any questions or problems regarding the processing of your personal data, please contact the Controller at the following address:
gen. Kazimierza Sosnkowskiego 81, 05-300 Mińsk Mazowiecki, biuro@ruta-transport.pl.
You have the right to lodge a complaint with the President of the Office for Personal Data Protection.

Obowiązek informacyjny

Administratorem danych osobowych Użytkownika udostępnionych za pośrednictwem Serwisu, czyli podmiotem decydującym o celach i sposobach ich przetwarzania, jest RUTA SPÓŁKA JAWNA, gen. Kazimierza Sosnkowskiego 81, 05-300 Mińsk Mazowiecki, NIP 8222116227 (dalej jako Administrator).
Podane przez Użytkownika dane osobowe są przetwarzane przez Administratora na podstawie zgody wyrażonej przez Użytkownika, w rozumieniu art. 6 ust. 1 lit. a)Rozporządzenia Parlamentu Europejskiego i Rady (UE) 2016/679 z dnia 27 kwietnia 2016 r. w sprawie ochrony osób fizycznych w związku z przetwarzaniem danych osobowych i w sprawie swobodnego przepływu takich danych oraz uchylenia dyrektywy 95/46/WE - zwanego dalej RODO.
Podanie danych osobowych za pośrednictwem Serwisu jest dobrowolne. Użytkownik ma prawo do cofnięcia wyrażonej zgody w dowolnym momencie poprzez kontakt z Administratorem biuro@ruta-transport.pl, bez wpływu na zgodność z prawem przetwarzania, którego dokonano na podstawie zgody przed jej cofnięciem.
Użytkownikowi przysługuje prawo dostępu do swoich danych osobowych w każdym czasie, ich sprostowania, usunięcia lub ograniczenia przetwarzania oraz prawo do wniesienia sprzeciwu wobec przetwarzania, a także prawo do przenoszenia danych.
Administrator przetwarza dane osobowe Użytkownika Serwisu w następujących celach:
1. Komunikacji z Użytkownikiem, w szczególności obsługi reklamacji dotyczących produktów lub usług Administratora;
2. Przedstawiania Użytkownikowi ofert handlowych drogą elektroniczną;
3. Przedstawiania Użytkownikowi ofert handlowych w kontakcie telefonicznym;
4. Przesyłania Użytkownikowi informacji drogą elektroniczną w ramach zapisu na newsletter Administratora;
5. Umożliwienia Użytkownikowi przesyłania komentarzy lub opinii dotyczących produktów lub usług Administratora.

Administrator może przetwarzać dane osobowe Użytkownika pozyskane za pośrednictwem Serwisu również w następujących celach:
1.    w celu zawarcia i realizacji ewentualnej umowy pomiędzy Użytkownikiem a Administratorem oraz obsługi Użytkownika jako klienta Administratora zgodnie z art. 6 ust. 1 lit. b) RODO;
2.    w celu prowadzenia rozliczeń finansowych z Użytkownikiem będącym klientem Administratora tytułem realizacji ewentualnej umowy zawartej między stronami, a także ewentualnego dochodzenia roszczeń od Użytkownika będącego klientem w ramach prawnie uzasadnionego interesu Administratora zgodnie z art. 6 ust. 1 lit. f) RODO oraz spełnienia obowiązków prawnych Administratora wobec organów podatkowych na podstawie odrębnych przepisów zgodnie z art. 6 ust. 1 lit. c) RODO;
3.    w celu realizacji działań marketingowych Administratora w ramach prawnie uzasadnionego interesu Administratora w rozumieniu art. 6 ust. 1 lit. f) RODO, a także zgodnie z oświadczeniami woli dotyczącymi komunikacji marketingowej złożonymi wobec Administratora. Zgody udzielone w zakresie komunikacji marketingowej (np. na przesyłanie informacji handlowych drogą elektroniczną lub kontakt telefoniczny w celach marketingu bezpośredniego) mogą być wycofane w dowolnym czasie, bez wpływu na zgodność z prawem przetwarzania, którego dokonano na podstawie zgody przed jej cofnięciem;
4.    w celu realizacji obowiązków prawnych Administratora wobec Użytkownika określonych w RODO, w rozumieniu art. 6 ust. 1 lit. c) RODO.
Więcej informacji dotyczących powyższych celów przetwarzania danych osobowych Użytkownika znajduje się w Polityce prywatności opublikowanej w Serwisie.
Dane osobowe Użytkownika nie są przekazywane przez Administratora podmiotom trzecim.
Administrator przechowuje dane osobowe przez taki okres, jaki jest konieczny do osiągnięcia określonych celów, tj. przez okres prowadzenia działalności gospodarczej przez Administratora.
W przypadku jakichkolwiek pytań lub problemów związanych z przetwarzaniem danych osobowych należy kontaktować się z Administratorem pod następującym adresem:
gen. Kazimierza Sosnkowskiego 81, 05-300 Mińsk Mazowiecki, biuro@ruta-transport.pl.
Użytkownik ma prawo do wniesienia skargi do Prezesa Urzędu Ochrony Danych Osobowych.